Privacy Policy

First Merchant Card Services LLC, doing business as First MCS Payment Solutions (“First MCS,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website and forms.

Information We Collect

When you submit a form on our site, we collect information such as your name, email address, phone number, ZIP code, monthly processing volume, and any message you provide. If you opt in to SMS messaging, we collect your consent and your mobile phone number. We also automatically collect certain technical information when you visit our site, as described in the Cookies and Tracking section below.

How We Use Your Information

We use your information to respond to inquiries, provide quotes and consultations, set up and service merchant accounts, send appointment and account updates, and — where you have opted in — send SMS text messages. We use your information only to provide and improve our services.

Cookies and Tracking

When you visit our website, we and our service providers may use cookies and similar tracking technologies to operate the site, remember your preferences, and understand how visitors use our pages. The information collected through these technologies may include:

• Your IP address, browser type, and device information
• Pages you view, links you click, and time spent on the site
• The website or source that referred you to us
• General location information derived from your IP address

We use these technologies for essential site functionality, analytics, and to measure the performance of our marketing. This may include third-party analytics and advertising tools such as Google Analytics and advertising platforms, which set their own cookies subject to their respective privacy policies.

You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the site function. Where required by law, we will request your consent before placing non-essential cookies.

SMS/Text Messaging

If you opt in to receive SMS messages, we will use your mobile number to send the message types described at opt-in (quote follow-ups, account and onboarding updates, appointment reminders, support responses, and service notifications). Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for assistance.

Information Sharing

We do not sell your information. SMS opt-in consent and phone numbers are never shared with third parties or affiliates for marketing or any other purpose. We may share information with service providers strictly as needed to deliver our services, subject to confidentiality obligations.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your information. Our payment solutions are PCI compliant.

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